Protecting our customers and staff in our restaurants
The safety and well-being of our customers, and our staff is our utmost priority at Shoryu Ramen.
We're continuing to follow official guidance from the UK Government and Public Health England carefully to ensure a safe dining environment for all our customers.
To help stop the spread of COVID-19, we are implementing the following measures:
Coronavirus restaurant guidelines
1. Social distancing
To help with social distancing in the restaurant, some seats will be out of use, with extra space between tables and distancing maintained in the common areas
Contactless payment is preferred but we will accept cash
3. Staff & customer screens
We have installed screens to help protect our staff and customers.
4. Temperature checking
Customer temperatures will be checked on arrival to ensure the safety of others
5. Cleaning stations
Please use the antibacterial gel provided on entry to the restaurant and at your table to help protect others.
6. Extra Cleaning
The team will increase hand washing, table wipe downs, sanitise menus, PDQ machines, customer touch points with common areas cleaned daily and surfaces sanitised between seatings
7. Staff health
All team members will complete health questionnaires and temperature checks prior to beginning work & wear PPE as required.
8. Condiments & Cutlery
Condiments and cutlery will be given out with your meal rather than laid at the table, if you need anything else please let us know:)
9. Customer numbers
To help social distancing we will limit the number of diners to help maintain a safe dining environment.
10. Contact tracing
To ensure the safety of our staff and customers we will ask you to complete a contact tracing details form
11. Kitchen team
Our teams in the kitchen also follow social distancing
12. Use of mask
Due to current legislation from the government, customers must now wear a face covering when entering our restaurants or using the bathroom, this can only be removed once seated. Further information can be found here.
13. Bookings and the rule of six
We have restricted our booking system to 6 persons, however, if you have a family or bubble larger than 6 please email your chosen restaurant to book.
If you have any questions, please contact us by dropping an email to us at firstname.lastname@example.org